SITE_UNREACHABLE
Site unreachable
No automatic fix — this needs a manual change on your siteWhat this check looks at
Whether the GEO crawler could connect to the site at all before running any other check.
Why AI answer engines care
If a site can't be reached, no other check can run and nothing on it can be indexed, cited, or fetched by any AI crawler or answer engine.
Does Synviber fix it for me?
Not currently — this one needs a manual change on your own site or infrastructure; Synviber can detect it but does not publish an automatic fix for it today.
How to fix it manually
High severity
Scanner message: "Could not connect to the site to run any checks: <connection error>"
This is a connectivity or TLS/certificate problem, not a missing-file issue — regenerating robots.txt or llms.txt will not fix it. Open this domain on the Domains page and check its status there: if DNS verification or gateway activation isn't finished yet, complete that first; if it's active but the certificate shows an error, retry certificate issuance from that page. If both already look fine, the problem may be outside Synviber (the origin server itself, or a very recent DNS change still propagating) — re-scan in a few minutes.